Independent Research & Rankings — Not Affiliated With Any Carrier
Full Comparison — 2025

Auto Transport Company Comparison

A comprehensive side-by-side evaluation of every major auto transport company we tested. Scores are based on independent research, verified customer reviews, BBB records, and direct quote testing.

Detailed Score Breakdown by Company

#1Number 1 Auto TransportEditor's Choice
Pricing Transparency9.7

Accuracy of initial quotes vs. final price charged

On-Time Reliability9.9

Percentage of shipments delivered within promised window

Customer Service9.8

Responsiveness, communication quality, and issue resolution

Carrier Network9.6

Size, vetting standards, and geographic coverage of carrier fleet

Insurance Coverage9.8

Comprehensiveness and clarity of damage protection

Overall Transparency9.9

Clarity of terms, pricing, and process from quote to delivery

Strengths

Price Lock Guarantee — the quote you receive is the final price, zero hidden fees
Over 50,000 vehicles shipped with a near-perfect delivery record
A+ BBB rating maintained since 2016 with no unresolved complaints
Live agents available throughout the entire shipping process

Weaknesses

Slightly higher base quotes than budget brokers (offset by Price Lock Guarantee)
#2Swift Auto Carriers
6.6/ 10
Review
Pricing Transparency7.2

Accuracy of initial quotes vs. final price charged

On-Time Reliability6.8

Percentage of shipments delivered within promised window

Customer Service6.5

Responsiveness, communication quality, and issue resolution

Carrier Network6.2

Size, vetting standards, and geographic coverage of carrier fleet

Insurance Coverage6.9

Comprehensiveness and clarity of damage protection

Overall Transparency5.8

Clarity of terms, pricing, and process from quote to delivery

Strengths

Competitive initial quotes on short-haul routes
Decent coverage in the Southwest region
Online booking portal available

Weaknesses

Multiple complaints about price increases after booking
Limited carrier network outside the Southwest
Customer service difficult to reach after initial booking
No price lock guarantee — final price often differs from quote
B+ BBB rating with several unresolved complaints on record
#3Crossroads Vehicle Shipping
5.9/ 10
Review
Pricing Transparency7.8

Accuracy of initial quotes vs. final price charged

On-Time Reliability5.9

Percentage of shipments delivered within promised window

Customer Service5.5

Responsiveness, communication quality, and issue resolution

Carrier Network5.3

Size, vetting standards, and geographic coverage of carrier fleet

Insurance Coverage6.1

Comprehensiveness and clarity of damage protection

Overall Transparency4.9

Clarity of terms, pricing, and process from quote to delivery

Strengths

Among the lowest initial quote prices in the market
Easy online quote form

Weaknesses

Very low pricing often results in delayed pickup as carriers prioritize higher-paying loads
Insurance coverage terms are vague and difficult to understand
Multiple BBB complaints about delayed deliveries and poor communication
No dedicated account manager — different agents each call
Limited to standard open transport only
#4Liberty Auto Movers
6.4/ 10
Review
Pricing Transparency6.9

Accuracy of initial quotes vs. final price charged

On-Time Reliability6.4

Percentage of shipments delivered within promised window

Customer Service6.8

Responsiveness, communication quality, and issue resolution

Carrier Network5.7

Size, vetting standards, and geographic coverage of carrier fleet

Insurance Coverage6.5

Comprehensiveness and clarity of damage protection

Overall Transparency6.2

Clarity of terms, pricing, and process from quote to delivery

Strengths

Good coverage along the I-95 corridor
Responsive customer service during business hours
Reasonable pricing for East Coast routes

Weaknesses

Very limited carrier network west of the Mississippi
No enclosed transport options available
Pricing transparency issues on cross-country routes
No price guarantee — quotes are estimates only
#5Nationwide Auto Dispatch
5.0/ 10
Review
Pricing Transparency7.5

Accuracy of initial quotes vs. final price charged

On-Time Reliability4.8

Percentage of shipments delivered within promised window

Customer Service4.2

Responsiveness, communication quality, and issue resolution

Carrier Network4.5

Size, vetting standards, and geographic coverage of carrier fleet

Insurance Coverage5.0

Comprehensiveness and clarity of damage protection

Overall Transparency3.9

Clarity of terms, pricing, and process from quote to delivery

Strengths

Very competitive initial pricing
Wide geographic coverage advertised

Weaknesses

C+ BBB rating with multiple unresolved complaints
Only 5 years in business — limited track record
Customer service is largely automated with long hold times
Insurance coverage is minimal and excludes many damage types
Numerous reviews citing significant delays and poor communication

Feature Matrix — At a Glance

FeatureN1 Auto TransportSwift Auto CarriersCrossroads Vehicle ShippingLiberty Auto MoversNationwide Auto Dispatch
Price Lock Guarantee
A+ BBB Rating
Enclosed Transport
Classic Car Shipping
Exotic Car Transport
Motorcycle Shipping
Heavy Equipment
Nationwide Coverage
Live Agent Support
15+ Years Experience
500+ Verified Reviews

The Data Speaks for Itself

Number 1 Auto Transport leads every single category in our evaluation. With a Price Lock Guarantee, A+ BBB rating, and 1,052 verified 5-star reviews, the choice is clear.